Terms of service

Terms of Service

OVERVIEW

Welcome to IBA Organics. Throughout this website, the terms "we," "us," and "our" refer to IBA Organics. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, and any other policies published on our website.

If you do not agree with these Terms, please do not use our website or services.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using this website under the supervision of a parent or legal guardian.

2. Products

IBA Organics offers handmade organic skincare products.

We make every effort to display our products accurately. However, due to lighting, photography, and device settings, actual product colors and appearance may vary slightly.

We reserve the right to discontinue or modify any product without prior notice.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

  • Cancel any order.
  • Refuse service to anyone.
  • Limit quantities purchased.
  • Correct pricing or product information errors.

You will be notified if your order cannot be fulfilled.

4. Pricing & Payments

All prices are displayed in Pakistani Rupees (PKR).

Prices may change without prior notice.

Orders are processed only after payment confirmation (for prepaid orders) or confirmation of Cash on Delivery (COD) orders.

5. Shipping & Delivery

Orders are delivered across Pakistan.

  • Delivery Time: 2–5 Business Days
  • Shipping Fee: PKR 250
  • Free Shipping: Orders of PKR 1,499 or above

Delivery times are estimates and may vary due to weather, courier delays, public holidays, or circumstances beyond our control.

6. Returns & Refunds

Our Return & Refund Policy is available on our website.

Key points include:

  • Returns accepted within 7 days of delivery.
  • Products must be unused and in original packaging.
  • Customers are responsible for return shipping costs.
  • Approved refunds are processed within 5 working days.

7. Intellectual Property

All content on this website, including logos, images, graphics, product descriptions, text, and designs, is the property of IBA Organics and may not be copied, reproduced, or distributed without written permission.

8. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.
  • Upload malicious software or viruses.
  • Attempt unauthorized access to our systems.
  • Copy or misuse our content.
  • Interfere with website functionality.

Violation of these Terms may result in termination of access.

9. Third-Party Links

Our website may contain links to third-party websites.

IBA Organics is not responsible for the content, policies, or practices of external websites.

10. Limitation of Liability

IBA Organics shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our total liability shall never exceed the amount paid for the purchased product.

11. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you consent to the collection and processing of your information as described in that policy.

12. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Changes become effective immediately upon posting on this website.

Continued use of the website constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Pakistan.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Sargodha, Punjab, Pakistan.

Contact Information

IBA Organics

📍 Goal Chowk, Sargodha, Punjab, Pakistan

📧 Email: ibaorganics@gmail.com

📞 Phone / WhatsApp: +92 325 4766196